Rewards & Perks

Colleagues and leaders at the Fairmont Chateau Lake Louise enjoy access to numerous benefits, rewards and lifestyle perks.


Subsidized on-site, furnished accommodations are available for as little as $9.50 per day. One complimentary hot meal per working day is offered in our staff cafeteria and additional meals can be purchased at a cost of $5.00 per day. Please see the Staff Housing & Colleague Facilities page for more details.


We have 24/7 Lifestyle facilities and activities exclusive to colleagues include a full fitness facility for $35.00 per month. Additional subsidized activities for hotel colleagues are organized and offered year-round including sky diving, paragliding, white water rafting, snowmobiling, ice climbing, rock climbing and team sports. Group trips are regularly arranged for colleagues to venues such as the Calgary Stampede, Banff and Canmore.


Our All Heatists program, NCA Employee Discount program and Mountain Experience Program are available to all regular full-time and part-time employees within the NCA region and provides them with a discount to stay and experience any luxury and Mid-Scale hotel, resort, or property owned, operated or managed by AccorHotels while on leisure travel outside their city or location.


A 50% discount is offered to Hotel colleagues, pick up location at Hotel.


Colleagues enjoy a 30% discount in our hotel dining outlets, and a 25% discount on spa services and products. Free rentals are also available for canoeing, snowshoeing, skiing and skating.

Please Note: all discounts are subject to availability and may not be available during high volume, blackout periods.


Group Benefits include medical, dental, short-term and long-term disability, basic life insurance, and supplemental life insurance. RRSP and employer match DCPP programs are available to full-time colleagues. We also offer an Employee Assistance Program through LifeWorks that offers online resources, wellness support and various discounts.


Passes for the Lake Louise Ski Resort and Fairmont Banff Springs Stanley Thompson golf course are available to our employees at significantly discounted rates, and can be paid for through payroll deductions. During ski season, a complimentary shuttle services are available between the hotel and the Lake Louise Ski Resort.

Please Note: Discounted ski passes are only available for staff to purchase up until December 31st of each winter season. If you would like to purchase a pass after this date, you must do so directly through the ski hill.