Rewards & Perks

Employee Perks & Benefits

When you join our team, you join our family. We want you to be able to experience all that Lake Louise & Banff National Park have to offer and can’t wait to help you make Lake Louise your home.

Housing & Facilities

On-site Housing

Moving to a new location can often be exciting, and overwhelming. We here, at Fairmont Chateau Lake Louise, aim to offer a safe, secure and affordable housing whilst you learn the ins and outs of your new surroundings.

Colleague designated facilities including a full gym

Colleague Facilities

We have 24/7 Lifestyle facilities and activities exclusive to colleagues include a full fitness facility for $35.00 per month.

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Meals on Duty

One complimentary hot meal per working day is offered in our staff cafeteria. Additional meals can be purchased for $5/meal.

Lifestyle Benefits

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Organized Activities

Our Lifestyles Programs offers hotel colleagues a wide range of subsidized and free monthly activities designed to bring people together, promote wellness, and make the most of life in the Rockies.

Activities include art nights, trivia competitions, video game tournaments, karaoke and seasonal social events and more! Whether you’re looking to try something new or just have a great time with your colleagues, there’s always something happening!

In addition to in-house events, free shuttle services are provided for trips to Canmore, Moraine Lake, Lake Louise Ski Resort, and more, making it easy to explore without the hassle.

To support active lifestyles, we also offer subsidized gym memberships and equipment rental programs so colleagues can stay fit and get outdoors without breaking the bank. From creative evenings to weekend adventures, Lifestyles Programs are here to help you connect, recharge, and make every moment count.

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Destination Travel Program

Our All Heatists program, Bienvenue, NCA Employee Discount program and Mountain Experience Program are available to all regular full-time and part-time employees within the NCA region.

These programs provide employees with a discount to stay and experience any luxury and Mid-Scale hotel, resort, or property owned, operated or managed by Accor while on leisure travel outside their city or location.

Employee Discounts

Food & Beverage Discount

Colleagues enjoy a 30% discount in our hotel dining outlets, and a 25% discount on spa services and products. Discounted rentals are also available for canoeing, snowshoeing, skiing and skating.

Please Note: all discounts are subject to availability and may not be available during high volume, blackout periods.

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One Deals

Regular discounts and deals with some of our hotel vendors and marketing partners including Apple, Bose, Keurig, Sealey, and more!

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Discounted Golf Pass

Love to hit the links? Enjoy an exclusive employee discount at the iconic Fairmont Banff Springs Stanley Thompson golf course. Choose a 9 or 18 hole membership option.

Competitive Benefits Package

Competitive medical benefits

Medical Benefits

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees.

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Matched DCPP Contributions

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Wellness Platform

Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support.


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