Rewards & Perks

Employee Perks & Benefits

When you join our team, you join our family. We want you to be able to experience all that Lake Louise & Banff National Park have to offer and can’t wait to help you make Lake Louise your home.

Housing & Facilities

On-site Housing

Moving to a new location can often be exciting, and overwhelming. We here, at Fairmont Chateau Lake Louise, aim to offer a safe, secure and affordable housing whilst you learn the ins and outs of your new surroundings.

Colleague designated facilities including a full gym

Colleague Facilities

We have 24/7 Lifestyle facilities and activities exclusive to colleagues include a full fitness facility for $35.00 per month.

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Meals on Duty

One complimentary hot meal per working day is offered in our staff cafeteria. Additional meals can be purchased for $5/meal.

Lifestyle Benefits

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Organized Activities

Subsidized activities for hotel colleagues are organized and offered year-round including sky diving, paragliding, white water rafting, snowmobiling, ice climbing, rock climbing and team sports. Group trips are regularly arranged for colleagues to venues such as the Calgary Stampede, Banff and Canmore.

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Destination Travel Program

Our All Heatists program, Bienvenue, NCA Employee Discount program and Mountain Experience Program are available to all regular full-time and part-time employees within the NCA region.

These programs provide employees with a discount to stay and experience any luxury and Mid-Scale hotel, resort, or property owned, operated or managed by Accor while on leisure travel outside their city or location.

Employee Discounts

Food & Beverage Discount

Colleagues enjoy a 30% discount in our hotel dining outlets, and a 25% discount on spa services and products. Discounted rentals are also available for canoeing, snowshoeing, skiing and skating.

Please Note: all discounts are subject to availability and may not be available during high volume, blackout periods.

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One Deals

Regular discounts and deals with some of our hotel vendors and marketing partners including Apple, Bose, Keurig, Sealey, and more!

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Discounted Golf Pass

Love to hit the links? Enjoy an exclusive employee discount at the iconic Fairmont Banff Springs Stanley Thompson golf course. Choose a 9 or 18 hole membership option.

Competitive Benefits Package

Competitive medical benefits

Medical Benefits

Group Benefits include medical, dental, vision, short-term and long-term disability, basic life insurance, and supplemental life insurance.

Our upgrade benefits plan also includes mental health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000).

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Matched RRSP & DCPP Contributions

RRSP and employer-matched DCPP (up to 5% annual earnings) programs are available to full-time permanent employees.

Wellness Platform

We offer an Employee Assistance Program through LifeWorks that offers online resources for mental health and wellness support along with various discounts.