2018 HEARTIST LEADER – MOUSTAFA EL GALGAMOUNI, CHIEF STEWARD
What was your first reaction to winning?
I felt proud of myself and my team. I was definitely excited and shocked. Looking back on my three years at Lake Louise from where I started to where I am, there is a huge difference in my mentality and leadership style and how it has evolved.
What destination did you choose?
I am still debating of where I should go, however I am leaning towards a trip to Argentina and Chile.
What makes your job rewarding?
Every day is a new day in the stewarding life and every day carries new challenges. I definitely love working with a very diverse group of colleagues and leaders. The ability to ensure that everyone in my department is engaged and taking pride in what they are doing. Also working with a vast majority of other departments in the hotel makes the job a little bit more challenging and ensuring that everyone has all of their needs met is extremely rewarding.
What does this award mean to you?
It shows me how well I did in my position during my tenure, and it only means that my career is going uphill from this point.