Because the hotel is the heart of our business, we have made it the focus of our “Acting Here” commitments. Because our everyday lives are made up of contact and interaction with all the people who live the hotel experience and make it possible it is with and for them that we have chosen to act.
- be an inclusive company and ensure the welfare of our people
- encourage our guests to act as multipliers of the positive effects of our actions.
- establish a lasting relationship with our partners, who share our commitments and are working with us to produce innovative solutions that have a positive impact
- work hand-in-hand with local communities, because our commitment does not end at the hotel door.
Finally, because of the increasing pressure on the environment and in light of the Group’s development priorities, we have chosen to pay special attention to two specific issues as we approach 2020: